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I’ve been in the travel industry since March 2003 and after 23 years, it’s safe to say travel isn’t just my job - it’s my life.  I’ve worked across both leisure and corporate travel in consultant and management roles, which means I know the industry inside and out and how to make trips work smoothly, even when they’re a little bit complex.

I bought House of Travel Whanganui in 2019 and what a ride that’s been.  Through COVID, tough times and a full rebuild, my love for travel and this industry has only grown stronger - along with my appreciation for the incredible clients who trust me with their holidays.

I’m passionate about adventurous, experience-rich travel.  My own journeys have taken me across the globe - from European river cruises and Serengeti safaris, to bullet trains in Japan, eating my way through Vietnam, wandering tea plantations in Sri Lanka and expedition cruising in the Philippines.  I love helping my clients travel deeper, not just further.

Together with my partner, we’re raising four kids and showing them the world one adventure at a time. Next up for me personally is a trip I’m incredibly excited about — travelling from Jordan to Egypt, then attending ANZAC Day in Gallipoli.

I’ve twice been recognised as one of House of Travel’s Top 12 Consultants, but what really drives me is planning unforgettable holidays for my clients. I bring energy, honesty and a no-hold-back attitude to every trip - because great travel should leave you with stories, not just photos,

Carla

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Having worked in the industry for over 30 years I still thrive on the excitement that builds as I help plan travel adventures both for my clients and of course myself.  Hearing the anecdotes and stories on your return home continues to feed my wanderlust passion. I love the challenge of a tricky flight itinerary, and travel destinations of the beaten track. My passion for exploration and dedication to service will ensure you experience your dream holiday.

Jan