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As the proud Owner Operator of House of Travel Nelson, I lead a small but passionate team dedicated to taking care of all your travel needs.

I primarily work on the Orbit World Travel side of our business, specialising in business and group travel. But as a traveller myself, I love chatting with customers and the team about their upcoming adventures — there’s nothing better than sharing in the excitement of a great trip!

Travel has played a huge role in my life. From years of family holidays to the Gold Coast and Fiji, where the kids spent hours in the pool or on the playground, to unforgettable highlights like Disneyland (they were 10 and 12 — the perfect age!), followed by a relaxing week in Mexico. These days, with older kids, we’re seeking more adventure. Our recent trip to Vietnam was a standout — from the vibrant energy of Ho Chi Minh City to the peaceful beauty of Hoi An's lanterns and Halong Bay. If you haven’t been, it’s a must! 

Next on my list? Europe. While I’ve done a couple of quick trips in the past, I’m keen to take the time to explore the diverse cultures and rich history of the places I’ve spent years helping others discover.

Whether your trip is big or small, come in and see us at House of Travel Nelson — we’ll make sure it’s your best one yet.

Jason

My love for travel began early - at 19, I left New Zealand with a one-way ticket to London to start my OE, and I've never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!) 

I began my travel career in Melbourne in 2004, and knew I'd found my dream career. Even know, I still smile every day coming to work - I truly LOVE what I do. 

I did step away from the travel industry for a few years to raise my family, but the pull of travel was simply too strong. Coming back confirmed what I already knew: there is nothing else I would rather be doing. No two days are ever the same, and helping to create someone's dream holiday is a true privilege. 

Helping clients plan their adventures brings me so much joy. I specialize in point-to-point Europe itineraries, and I'm especially passionate about tours and cruising. Whether you're planning a romantic escape, a multi-generational family holiday, a tailor-made Europe itinerary or a cruising holiday, I'll work with you to create a trip that fits within your budget and needs.

I pride myself on attention to detail and prompt turnaround times with my work. I believe I also go above and beyond for my clients - many now see me more as a friend, because we've built such strong relationships. Whether it's your first trip or your tenth, I'm here to make your journey smooth, exciting, and unforgettable from start to finish.

I'm known for being friendly, bubbly, and a great listener. I'll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be. 

I live on our dairy farm in Reporoa with my Husband Mathew and our three young children, who go to school in Rotorua. We are a busy sporting family, so I understand the #mumlife juggle and the importance of taking time out for a well-earned holiday, either as a family or for a lush couples' getaway! 

Some of our favourite family trips have been around Vietnam and to the theme parks on the Gold Coast, and next on our list with the kids in Japan. For my husband and I, a favourite recent trip was to Bali - the beachfront cocktails were amazing! Our next couples' getaway is to Langkawi in Malaysia!

Don't just dream about it - lets start planning. Get in touch today and let me turn your travel dreams into your next boarding pass. 

Sarah

My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!

Pauline

From the first travel I did as a teenager I have wanted to travel the world, experience the food, absorb the culture and learn the history!!!

I have always been passionate about creating the ultimate holidays and feel that makes me the best planner of your holidays that I can be!! 

I had been selling travel for over 20 years when I felt something else was needed and to the leap to be the retail manger of House of Travel Papamoa. I feel I have never looked back and enjoy leading a fantastic group of people!!

I love my job!!! I love the fact that no one holiday is ever the same and also thrive on a challenge of a complex itinerary, round the world flight or something out of the norm. 

I think the benefit you get with me is the experience I have had planning and travel and the places I have travelled. 

I have travelled extensively and in particular done a lot around New Zealand, Australia, South Pacific Islands, USA and Europe and find that travel opens your mind to another world full of new experiences, new tastes and an appreciation for life in general. 

I have a rule that every trip I do I need to pick one unique thing to do on holiday that is un-usual or you would not do on another holiday .... I have been hot air ballooning, have been on a segway tour, have helicoptered out to an island etc.

My Travel Tips

• I am a bit of a IT geek so always travel with an adaptor that has USB ports for my IWatch, iPhone and iPad. 
• Have a store of great apps that help with travel, packing, maps, closest toilet etc.!!
• Always keep in touch with your travel agent so they can keep you up to date with deals that are out for your next holiday.
• Cash passports are a MUST as safe and easy way to travel. 

The best holidays are definitely created together so would love to get you in for an appointment and have a discussion about your travel dreams.

Maree