Small Group Touring Made Easy

I’ve been in the travel industry since March 2003 and after 23 years, it’s safe to say travel isn’t just my job - it’s my life.  I’ve worked across both leisure and corporate travel in consultant and management roles, which means I know the industry inside and out and how to make trips work smoothly, even when they’re a little bit complex.

I bought House of Travel Whanganui in 2019 and what a ride that’s been.  Through COVID, tough times and a full rebuild, my love for travel and this industry has only grown stronger - along with my appreciation for the incredible clients who trust me with their holidays.

I’m passionate about adventurous, experience-rich travel.  My own journeys have taken me across the globe - from European river cruises and Serengeti safaris, to bullet trains in Japan, eating my way through Vietnam, wandering tea plantations in Sri Lanka and expedition cruising in the Philippines.  I love helping my clients travel deeper, not just further.

Together with my partner, we’re raising four kids and showing them the world one adventure at a time. Next up for me personally is a trip I’m incredibly excited about — travelling from Jordan to Egypt, then attending ANZAC Day in Gallipoli.

I’ve twice been recognised as one of House of Travel’s Top 12 Consultants, but what really drives me is planning unforgettable holidays for my clients. I bring energy, honesty and a no-hold-back attitude to every trip - because great travel should leave you with stories, not just photos,

Carla

I've been in the industry for over 25 years and love creating amazing holidays from Tours, Cruising, Luxury holidays through to Expeditions.

My aim is to turn the ordinary into extraordinary where clients have wonderful memories for years to come.

?Lisa

I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business. 

This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.

During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.

Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.

One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.

After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley