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All Aboard the Rocky Mountaineer!

Canada

Operating April to October, the Rocky Mountaineer is synonymous with the Canadian Rockies. Offering three rail journeys, either east to Banff or Lake Louise, or north to Jasper you’ll encounter majestic mountain peaks, dramatic gorges, stunning crystal lakes and rivers, desert like canyons, rich ranchlands and UNESCO World Heritage national parks.

The best part? With highlights best seen by train, you can catch an award-winning daylight luxury train journey with panoramic views through the heart of it all. It’s essential to always have your camera at the ready, because you never know what wildlife you’ll spot around the next corner!

You’ll constantly hear shouts of “bear”, “mamma bear and her cub” and “deer” all along the journey! It’s such an exciting time, and the train kindly slows down so everyone has a chance to see. If your journey includes an overnight stop in Lake Louise, treat yourself by upgrading your room type at Fairmont Lake Louise to a Lake View room – the views are absolutely stunning!

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Chloe McKellar

House of Travel Wellington City

Customer service has always been drilled into me. After begging my way into a cafe job at 14, I then spent 12 years working in the hospitality industry supervising restaurants and managing specialty cafes which also founded my love for all different types of foods.

After spending 3 years in Melbourne, 6 months in South East Asia and a few years in the UK I finally made the switch to the travel industry where I have been able to share my love for travel and customer service ever since.

I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service. As we just don't know what is round the corner, do we!

I've travelled extensively across Southeast Asia, UK and Europe, spent a lot of time exploring properties in Fiji (and relaxing by the beach), road tripped in California and in 2024 I visited South Africa in Feb, Japan, South Korea and Taipei! I've got many more places on my bucket list to visit, but if I haven't been, I've got a superb team of people behind me who have and we'll work out the best trip for you! My ultimate passion when I travel is trying local foods, and finding the best possible places to have that authentic experience that we wouldn't be able to have at home. So if that resonates with you, I'd love to hear from you and let's put together your foodie adventure, together :)

Chloe

Chris Fifield

House of Travel Christchurch City

Chris has travelled the globe several times over... with his 30 plus years' experience in the industry he is unquestionably efficient and knowledgeable when it comes to organising any form of travel!

Chris' passion for his career is evident in all holidays he organises. His personal travel experiences compliment his leisure travel background, as he can think outside the box logistically and ensure that all your travel needs are met, and you are guided throughout your journey.

"Whether your travel dreams are exploring the rugged West Coast of New Zealand to a luxury break in Fiji, I am 100% committed to ensuring you have the best experience planning and fulfilling your dream holiday."

Outside of work, you will find Chris in the great outdoors having fished his way throughout New Zealand, hiked the Inca Trail in Peru, skied the Canadian Rockies, just to name a few.

Years in the industry: 37

No. of countries visited: 40+
Favourite place to visit: Western Canada
Next place on the list to visit: Bali

Work, save, travel, repeat.

Why I love travel:

There is so many different cultures to experience and history that goes way beyond New Zealand's few hundred years of course - stunning natural beauty can be enjoyed all over the world.

My travel tips:

If you are there - do it. Travel is all about experiences that create wonderful memories, so don't regret not doing something because you were concerned about the price - the bank won't mind and you will talk about it for years to come.
Pack light as you can always find a laundromat - though I do need to take me own advice!
Find the most comfortable walking shoes you can find and break them in before you go. You will probably do lots of walking in some countries .... old European cobbled streets can take a toll.
Be prepared to and learn how to tip so you don't get thought of as a bad tourist - most of the world tips for service and yet it's so foreign to us, but very important to do so.

My top 5 favourite destinations:

Pacific Islands - a close tropical beach escape. The rest of the world dreams of these exotic locations and they are just there for us.
Canada - amazing wilderness experiences on a grand scale.
Italy - organised chaos! I just love the expressive personalities of the people, as well the fabulous food and drink and amazing history.
Vietnam - a bit of everything from great beaches to amazing food and stunning rural scenery and different minority cultures.
Mediterranean Cruise - why not take your hotel with you - wake up each day with a new culture and experience to be had - this is the place to cruise!

What's in my suitcase:

Too much - I must do better!
One universal adaptor and a 4 plug New Zealand multi box

Chris

Kate Jardine

House of Travel Johnsonville

My travel adventures started back in 2004 when I departed on my OE to Scotland with a stop in Dubai.

I have travelled in all styles, backpacking around Europe, small group adventure travel following the volcano trail in Central America, luxury coach touring in Canada and many family resort holidays through the South Pacific.

I love booking travel just as much as experiencing new and exciting destinations myself.

Kate

Danny Hooper

House of Travel Johnsonville

I have been in the travel Industry for 20 years and am convinced that it is the most exciting industry to be a part of.

I still get excited about all things travel and love exploring new and exciting destinations or passing on the knowledge and ideas to customers to ensure they have the most amazing experience on holiday.

Danny